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We used Custom Fence of Old Lyme for the first time this spring (2022). We wanted to use a local company — and we’re so glad we did. Custom Fence built and installed a cedar panel fence for us. The work was done on time, at a fair price, and in a very professional manner. Our new fence is sturdy, very attractive, and just what we wanted.
5/18/2022
5.0 Elaine L. Waterford, CT
5/4/2021
Install or Replace a Vinyl or PVC Fence
Great customer service and immediate responses. Installed chain link fence to back yard, done is one day. Dave and his team are quality through and through.
5.0 Michael R. Waterford, CT
9/23/2020
Install or Replace a Vinyl or PVC Fence
On time. Good communication. Quality work. I would recommend Dave and his crew!
5.0 Terry R. Madison, CT
5/11/2020
Install or Replace an Aluminum or Steel Fence
Great experience. On time and great communication. Thanks so much
5.0 Polly L. Clinton, CT
4/3/2020
Install a Wood Fence
Very professional, responded quickly, yard was cleaned up and fence looked beautiful
5.0 Thomas M. New London, CT
11/19/2019
Install or Replace a Vinyl or PVC Fence
Great service at a great price.
5.0 Sue T. Waterford, CT
9/28/2019
Install a Wood Fence
David and his crew were absolutely wonderful. On time, great workmanship and pleasant to deal with. Would highly recommend.
5.0 Joanne I. Oakdale, CT
8/30/2019
Install a Chain Link Fence
David was great to deal with. Answered any questions I had. If I was going to do more fence work, he would be the person I would call. Great job!!
5.0 Jack R. Madison, CT
8/25/2019
Install a Chain Link Fence
I called they came they built.
Response from Company:
It's easy to do great work when your customer is awesome to work for
4.5 Diane C. Old Saybrook, CT
8/16/2018
Install or Replace a Vinyl or PVC Fence
Robert was responsive to questions and kept us updated on delivery status. That alone is refreshing. The fence is beautiful and I would definitely recommend this company.
5.0 Bob S. Niantic, CT
6/6/2018
Install a Wood Fence
Dave and his crew had the unenviable task of ripping out 120 feet of old and rotting 6' tall fencing, including the concrete-bases for the posts that were intertwined in tree roots. The installation was the new fence was difficult as well as those same roots, rocks and ledge presented many challenges. Result? A brand new backyard area with a lovely cedar fence surrounding it - the adjoining neighbors were delighted as well. Thanks Dave and crew!
5.0 Scott D. Waterford, CT
4/18/2018
Build or Replace a Deck or Non-Masonry Porch
Great customer service, consultative approach. Fast response. very transparent.
5.0 Lynn P. Haddam, CT
8/8/2017
Install a Chain Link Fence
We needed a dog run built incorporating an existing deck, which would require both chain link as well as a new wood gate and trellis on the deck to contain our two small dogs. As a dog owner himself, David Henderson was extremely helpful in planning the fencing to ensure our inquisitive and mischievous dogs would be safe. David and his crew were polite, hardworking (despite the high heat and humidity), and ensured the job was finished expertly to meet our needs.
4.5 Trudy H. Old Saybrook, CT
8/4/2017
Install a Chain Link Fence - For Business
Finished project was great.....
5.0 Ellie P. Madison, CT
8/3/2017
Install a Wood Fence
The fence is great! They installed it when they said they would. There were some problems when it was first installed but Dave said he would “make it right” and he did.
5.0 Patrick M. Uncasville, CT
7/25/2017
Install a Chain Link Fence
They showed up and started installing my fence as arranged. they are very courteous and prof. They worked very clean with concern for maintaining a neat and clean work site. Custom Fence Design just completed installation of my fence and they did an outstanding job with a lot of attention to detail. They worked clean and cleaned up all debris even the excess dirt and stones left after digging the post holes. I am 100% satisfied with the final product.
0.50 Chris W. Uncasville, CT
6/12/2017
Install a Chain Link Fence
Crew left fence parts all over yard that mower found...Drove trucks in back yard and left ruts... Had to put tape up to show problems where fence needed fixed...
Response from Company:
Customer became frustrated because he thought I wasn't answering his request for an additional gate. I have since forwarded the email where I did actually send him his quote. He called to tell me he was going on vacation, and would straighten this out then. Have not heard back from customer to date.
5.0 Roland M. Waterford, CT
10/2/2014
Install a Chain Link Fence - For Business
They were here when they said they would be and did a good job.
5.0 Nancy S. Madison, CT
8/31/2014
Install or Replace a Vinyl or PVC Fence
The owner, David was very professional and responded quickly to my phone call. The fence work proceeded in a timely manner. The work crew did a great job. Would highly recommend this company.
4.0 Niantic, CT
7/19/2017
Install or Replace a Vinyl or PVC Fence
They were punctual, polite, hard working and worked efficiently.
5.0 Diane H. Waterford, CT
6/3/2017
Install or Replace a Vinyl or PVC Fence
Excellent work. This is the second fence they installed for us and 5 stars on every aspect.
5.0 Andy M. Waterford, CT
7/10/2014
Install a Chain Link Fence
David of Custom Fence Design was able to fit us in to his busy schedule. We moved from out of the area and needed a fence for our German Shepherd. The employees even worked July 4th to get the job done in an expeditious manner. Every employee we met was courteous, respectful, and professional. I will recommend Custom Fence Design to everyone I know who is thinking about a fence project.
4.5 Sandra W. Niantic, CT
6/3/2014
Install or Replace a Vinyl or PVC Fence
David (the owner) was very professional, and nice. Job was done in a timely manner. The crew was great and Fast! Would recommend them anytime!
4.0 Anna C. New London, CT
5/30/2014
Install or Replace a Vinyl or PVC Fence
The owner David was great. Responded quickly to my phone calls and email. Delivered my install timely. I couldn’t be happier. Felt very comfortable dealing with the company in whole from beginning to end.
5.0 Karen K. Old Lyme, CT
5/27/2014
Install a Wood Fence
Dave and his crew did an amazing job on our fence. We bid three installers and they were the best choice. We have been told that our 6ft cedar, neighbor friendly, fence is the “talk of the neighborhood” Need a new fence? Sit back, relax and let Custom Design Fence do the job. You won’t be disappointed!
5.0 Susan K. Old Saybrook, CT
4/28/2014
Install or Replace a Vinyl or PVC Fence
very happy with service
5.0 David C. Montville, CT
3/22/2014
Repair or Alter a Chain Link Fence - For Business
Very professional
5.0 Larry L. Madison, CT
9/17/2013
Install a Wood Fence
Did an excellent job with both design and installation.
Bob S. Westbrook, CT
7/6/2012
Install a Wood Fence
On time and completed to our satisfaction.
5.0 Kenneth F. Ledyard, CT
6/18/2012
Install a Chain Link Fence
Did a great job and they were right on time, when they said that the job would be completed it was. Thank you, Ken F. Ledyard Ct
Charles P. Madison, CT
5/24/2012
Install or Replace a Vinyl or PVC Fence
excellent
Lisa W. Guilford, CT
5/22/2012
Repair or Partially Replace a Wood Fence
I have never experienced such a prompt service. The project was done within two weeks of my initial request! I plan to hire the same company when we replace the rest of the fence next year. many thanks! Lisa woods
Joel I. East Haddam, CT
5/4/2012
Install or Replace a Vinyl or PVC Fence
Highly recommend this company. David was great to work with, very responsive. Fence went up way sooner than we had even hoped. Quality of work is top rate. A real pleasure!
Jessica U. New Haven, CT
4/27/2012
Install a Wood Fence
David, the owner, was very prompt in dealing with any questions and concerns I had. Mark, the installer, amazingly took out our old fence in installed the new one in only a day and a half. The new fence looks fabulous. He was very conscientious and did a great job cleaning up.
Jayne P. Norwich, CT
3/27/2012
Install a Wood Fence
They were there when they said they were going to be there. They were pleasant and helpful. The fencing is beautiful and I am thrilled.
Ray B. Guilford, CT
10/23/2011
Install or Replace an Aluminum or Steel Fence
David is a true professional and stands behind his work. I had an issue with a prior fence contractor that left me high and dry. David felt bad about my experience, provided me with a reasonable price and exceeded my expectations when it came to quality of work. I would highly recommend his company going forward.
June C. Lebanon, CT
10/7/2011
Install or Replace a Vinyl or PVC Fence
David did a great job. The fence is everything I could have dreamed of and more. Clean and neat. He was very professional, yet designed the fence in a personal way, so it blended in with the existing structures around my pool. I would highly recommend him.
Gerard F. Old Saybrook, CT
9/27/2011
Repair or Partially Replace a Wood Fence
Very happy
Carrie P. Milford, CT
9/10/2011
Repair or Partially Replace a Wood Fence
Custom Fence Design responded to my call right away. Came out the next day and provided requested quotes immediately to my email. Walked me thru every step of the process to take down and repair my fence. Very professional and very affordable. I would hire them again without thinking twice!
Joanne M. Milford, CT
8/20/2011
Install or Replace an Aluminum or Steel Fence
The team very very professional.
Richard G. Old Lyme, CT
8/6/2011
Install or Replace a Vinyl or PVC Fence
Very satisfied with the installation a little less with the cleanup. Many stones left on the lawn. Looking forward to be “taken care of” Posts not set in concrete. Does deserve a rebate?
Craig F. Old Saybrook, CT
8/5/2011
Install a Wood Fence
completed the job and communicated with me along the way. very good.
Harry J. Old Lyme, CT
8/3/2011
Install a Wood Fence
Dave showed up when expected and was professional and knowledgeable about helping me pick out a fence for my project. The fence is now up, and I am very happy with it. He did a great (and fast) job. I highly recommend Custom Fence.
Graig J. Killingworth, CT
8/2/2011
Install a Chain Link Fence
Very efficient and tailored the fence to our needs and space. Great job!
Charles T. Colchester, CT
7/26/2011
Install a Wood Fence
I received excellent service from start to finish on my custom cedar picket fence project. Custom Fence Design, LLC used high quality materials, was easy to work with during the design/quote process, and provide timely and superior installation.
Tony C. Colchester, CT
7/26/2011
Install a Chain Link Fence
They worked quickly and efficiently and did a good job. I wish that they had secured the caps on the top of the fence as the first wind storm most blew off. Also, I would have appreciated it if they had picked up ALL of the debris/fencing that they were paid to do instead of leaving it for me to pick up. I don’t mean the brush but the actual wire and fencing left on the ground for me to mow over.
Mary P. Old Saybrook, CT
7/3/2011
Install or Replace a Vinyl or PVC Fence
From contract to completing the job...all professional. I would recommend to anyone.
Robert S. Old Lyme, CT
6/21/2011
Install or Replace a Vinyl or PVC Fence
Extremely nice people to work with. They did a great job! And I think they charged a fair price for the work required. Would hire Custom Fence Design again without hesitation.
Oakdale, CT
6/17/2011
Install or Replace a Vinyl or PVC Fence
Dave gave me a very fair price. quality of work was great. I did have a small settling issue where post were put in but he came back out free of charge to fix it. I recommend this company for anyone in Southeastern CT and maybe even farther.
Anthony K. Madison, CT
6/6/2011
Install or Replace a Vinyl or PVC Fence
Their customer service is second to none. Great private company with a dedicated owner.
Lynn C. Uncasville, CT
5/22/2011
Install a Chain Link Fence
They came on time, were professional, and after putting up my fence they cleaned up so well my property looked better than before they came.
James A. Clinton, CT
5/10/2011
Install or Replace a Vinyl or PVC Fence
Very professional., written estimate was given promptly. Job was completed on time and very satisfactorily.
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